Reviews
Heartfelt Reviews
We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Review Us
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
Click on a social media link below to review us.
What Families Are Saying
Melinda and Mou were very compassionate in our time of need. Would recommend Mililani Mortuary to anyone that needs funeral services for their family members
Author: John Nakai rated with 5 stars ★ ★ ★ ★ ★
My funeral director Pansy was beyond phenomenal and cared for our family as if it was her own. Her kindness and compassion made this very difficult process so much better.
Author: J Coy rated with 5 stars ★ ★ ★ ★ ★
Thank you, Javier, for your kindness and professionalism during such a difficult time. We are truly grateful for your support and would highly recomend him and the mortuary to anyone in need of compassionate care. We truely appreciate the time and care you took to answer our questions and help us through every step.
Author: Rebecca I. rated with 5 stars ★ ★ ★ ★ ★
The entire staff is very welcoming and friendly. Working with Max and Shane to update my parents funeral plans and to upgrade my funeral plan was such a pleasure. They took their time to explain to me my options and pricing. I really appreciate their help, patience and clear communication.
Author: C Sermersheim rated with 5 stars ★ ★ ★ ★ ★
Great staff, affordable, and beautiful options in both the cemetery and mortuary!
Author: Anthony Cox rated with 5 stars ★ ★ ★ ★ ★
This is a beautiful location being operated by great people!
Author: David Goebel rated with 5 stars ★ ★ ★ ★ ★
Beautiful cemetery and great staff!
Author: Branham Mann rated with 5 stars ★ ★ ★ ★ ★
Looks like they are under new management and they are really cleaning up the place. Met with Tim and the other manager, Great people 👍
Author: Brad B rated with 5 stars ★ ★ ★ ★ ★
The entire staff is amazing. What a compassionate group of people and the grounds are always beautiful. Thank you for the wonderful care you provide the community. John
Author: John rated with 5 stars ★ ★ ★ ★ ★
Good customer service🤙 Facilities are excellent👍
Author: Lyka Green rated with 5 stars ★ ★ ★ ★ ★
1 of 10 1 of 10
“Mahalo nui to Mila Yee for her exceptional service and her kindness extended to our ohana. From start to finish, she exhibited compassion. She listened to us, wanting us to have everything we desired. Mila is definitely one who wants to please the grieving family. Thank you Mila Yee for going the extra mile. Without your persistence and commitment, we might not have seen the conclusion to a very difficult situation. ”
Charlyn Mosley September 28, 2026 5 stars ★ ★ ★ ★ ★
“I wanted to take a moment to thank Kim for all your kindness, care, and support you provided during my fathers funeral services, your compassion and attention to every detail helped make a very difficult time a little easier for our Ohana. We are deeply grateful for your guidance, patience and professionalism. Mahalo for helping us honor our father’s life with dignity and respect. Your support will always be remembered and appreciated by our Ohana. Mahalo Nui Pohailani Ralar Kealoha and Ohana.”
Pohailani Ralar Kealoha September 23, 2026 5 stars ★ ★ ★ ★ ★
“I wanted to take a moment to thank Kim for all your kindness, care, and support you provided during my fathers funeral services, your compassion and attention to every detail helped make a very difficult time a little easier for our Ohana. We are deeply grateful for your guidance, patience and professionalism. Mahalo for helping us honor our father’s life with dignity and respect. Your support will always be remembered and appreciated by our Ohana. Mahalo Nui Pohailani Ralar Kealoha and Ohana.”
Pohailani Kealoha September 23, 2026 5 stars ★ ★ ★ ★ ★
“During one of the most difficult times in our lives, Meli Jordan provided our family with exceptional care, compassion, and support. She guided us through every step with kindness, patience, and professionalism, making sure our questions were answered and that our father was honored with dignity. Meli’s warmth and genuine concern brought us comfort when we needed it most. We are deeply grateful to her and the staff at Mililani Memorial Park & Mortuary Downtown for helping us prepare for a meaningful and beautiful farewell for our father. I highly recommend Meli to any family needing compassionate guidance during such a tender time.”
Christina Alo September 15, 2026 5 stars ★ ★ ★ ★ ★
Medrina Azcueta September 15, 2026 5 stars ★ ★ ★ ★ ★
“Mou was so easy to work with, she was patient, kind, and very empathetic. She explained every detail of our options and what the differences were between each. Mou didn’t pressure us into getting anything we felt we didn’t need, but kept us informed about why some things may be important; ultimately allowing us to decide what we wanted. Would highly recommend pre-planning your arrangements with Mou.”
Alexis Faitele September 03, 2026 5 stars ★ ★ ★ ★ ★